Privacy Policy
Your family's privacy and safety are our top priority. We're committed to protecting children's data and providing a secure experience.
Last updated: December 27, 2025
Introduction
Welcome to WriteToSanta.ca! We understand that when it comes to children's privacy, there's no room for compromise. This Privacy Policy explains how we collect, use, and protect your family's information when you use our website.
We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws to ensure your children's safety online.
Information We Collect
Information You Provide
- • Child's Name: Used to personalize Santa's reply letter
- • Child's Age: To ensure age-appropriate content and responses
- • Parent's Email: To send Santa's reply and important updates
- • Letter Content: Your child's message to Santa
- • Nice List Information: For the Nice List checker feature
Automatically Collected Information
- • Device Information: Browser type, operating system, device type
- • Usage Data: Pages visited, time spent on site, features used
- • Cookies: Essential cookies for website functionality
- • Analytics: Anonymous usage statistics to improve our service
How We Use Your Information
Primary Uses
- • Generate personalized Santa letters
- • Send Santa's reply to your email
- • Provide Nice List checking service
- • Improve our website and services
- • Ensure age-appropriate content
We Never
- • Sell your personal information
- • Share data with third parties for marketing
- • Use children's data for advertising
- • Collect more information than necessary
- • Store data longer than required
How We Protect Your Data
Secure Storage
All data is encrypted and stored securely using industry-standard security measures.
Limited Access
Only authorized personnel have access to your data, and only for necessary purposes.
Data Retention
We only keep your data for as long as necessary to provide our services.
COPPA Compliance
Children's Online Privacy Protection
WriteToSanta.ca is designed for children and families, and we take our responsibility to protect children's privacy very seriously.
Parental Consent
- • We require parental consent for children under 13
- • Parents can review and delete their child's data
- • Parents can opt out of future communications
Limited Data Collection
- • We only collect necessary information
- • No personal information is shared with third parties
- • Data is used only for the intended purpose
Your Rights
Right to Access
You can request a copy of the personal information we have about you.
Right to Delete
You can request that we delete your personal information from our systems.
Right to Opt-Out
You can unsubscribe from our emails at any time using the link in our emails.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@writetosanta.ca
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond within 48 hours
For urgent privacy concerns, please include "URGENT" in your subject line.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
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